👋🏼 Hi, I'm Leshawn
A passionate technology professional with a knack for creating innovative solutions. With a background in software development, integrations, and data analysis, I bring a unique perspective to every project I work on.
I'm a natural problem solver, a quick learner, and a team player. I'm always looking for new challenges and opportunities to grow.
I enjoy watching sports, playing basketball, and video games. I also dabble in Fantasy Football.
Skills & Technologies
Education & Experience
Associates's Degree, Information Technology
Surry Community College, 2017 - 2022 (early college)
High School Diploma
Surry Early College High School, 2017 - 2022
CCNA: Switching, Routing, and Wireless Essentials
Cisco, 2022
Cyber Security Essentials
Cisco, 2022
Introduction to Cybersecurity
Cisco, 2022
Introduction to Networks
Cisco, 2022
10-hour General Industry Safety and Health
OSHA Safety Training Institute, 2020
& growing! I never stop learning!
IT Software Analyst
Leonard Truck Outfitters
November 2022 - Present
- Lead, architect, and develop full-stack applications used internally to solve business problems or improve efficiency
- Design and engineer data solutions to support business needs and allow for data-driven decision making
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions
- Provide technical support and guidance to users and troubleshoot issues related to software and systems
TLDR: I work with leadership to develop and implement software to solve business problems, and create data solutions to support business needs and allow for data-driven decision making. The software I develop is used by over 150+ retail locations and over 500+ employees.
IT Help Desk Support
Leonard Truck Outfitters
January 2022 - November 2022
- Provided technical support and guidance to users and troubleshoot issues related to software and systems
- Managed and maintain computer hardware and software
- Troubleshooted and resolve hardware and software issues
- Provided training and support to users on new software and hardware
TLDR: I provided on-call technical support and guidance to over 150+ retail locations and over 500+ employees
IT Support Technician
AREVO Group
January 2021 - August 2021
- Provided technical support to over 80+ employees
- Wrote basic scripts to automate tasks and improve efficiency
- Managed and maintained computer hardware and software
TLDR: I provided technical support to over 80+ employees and wrote basic scripts to automate tasks and improve efficiency
IT Intern
Northern Regional Hospital
September 2020 - January 2021
- Shadowed a PC/LAN Engineer and learned the basics of networking, computer hardware, software, security and support
- Setup and installed PC's, printers, and other peripherals for new employees in the hospital
- Played a key role in the setup of a new practice at the hospital, Northern Urgent Care
TLDR: I shadowed a PC/LAN Engineer and learned the basics of networking, computer hardware, software, security and support.
Projects & Past Work
CareerLink
A full-stack SaaS web application for educational institutions to manage student apprenticeships, pre-apprenticeships, and internships.
Timeclock
A full-stack web application that provided a simpler method of employees to punch in and out of work. This integrated directly with our HRIS for payroll using their API.
Simple Signs
A full-stack web application that replaced a legacy system for printing product signage.
Power BI - Sales Reporting (Sample)
Extensive Power BI reports that provided a comprehensive view of sales data for the organization.